Microcool provides solutions and services to industry and commercial projects. Since 1995, the company has continued to be responsible for ensuring the Company is capable of fully meeting the expectations of customers.
The Company is committed to the principles of honesty and openness when dealing with customers and to compliance with all relevant state and local government legislation and regulations. The Company will ensure industry standards and norms are always met or exceeded.
To ensure the Company grows at a controlled rate and continues to meet contractual obligations, the Company undertakes formal planning for which performance indicators are established and regularly reviewed. These business objectives are formally reviewed during strategic management review meetings and, more regularly, during operational meetings. To ensure customers' expectations are met through the highest standards of workmanship, all sub-contractors are selected on their ability to complete their tasks effectively, on time and within budget. This is assured through management’s ‘hands-on’ approach to on-site management.
Microcool ensures through ongoing training, that management and respective employees remain aware of the latest developments in their field of expertise, have adequate resources to conduct business effectively, fully understand the requirements of the Business Management System and implement the documented policies and procedures in their workplace.
Management fully endorse this Quality Policy and the Business Management System that have been implemented. It is the responsibility of all employees to ensure it is understood, implemented and maintained at all levels within the Company.
This Safety Policy applies equally to employees and sub-contractors when working on-site or at customers’ premises. Management fully endorse this Safety Policy and is responsible for ensuring it is understood, implemented and maintained at all levels within the Company.